Orders and payment
How do I place an order?+
Open the gig you like, choose a package (Basic/Standard/Premium), add your requirements and complete the payment. That's it, your order is confirmed.
Which payment methods do you support?+
We accept bKash, Nagad and Visa/Mastercard. Every payment goes through an encrypted, secure gateway.
Can I get a refund?+
Yes. If you are not happy with the delivery and a revision does not fix it, you get a refund under our money-back guarantee.
Where do I enter a coupon code?+
On the checkout page, type the code (for example WELCOME10) into the “Coupon code” field and apply it. The discount is added to the price right away.
Delivery and revisions
How long does delivery take?+
Each gig shows its own delivery time. On average, delivery takes from 24 hours to 5 days. If it is urgent, you can choose the Express option.
How many revisions can I ask for?+
It depends on the package. Usually Basic has 1 revision and Premium has unlimited revisions. You can see the details in each gig's package table.
What if the delivery is late?+
If the work is not delivered on time, message the seller from the order page or contact support. We will sort it out quickly.
Where do I get my delivery files?+
When your order is delivered you get a notification on your “My orders” page, and you can download or preview the files right there.
About our services
What services do you offer?+
Chatbot automation (n8n), AI voiceover, AI image generation and promo videos: 50+ gigs in all. You can see them all in the services section of the home page.
Can I get a voiceover in Bengali?+
Yes. We provide natural voiceovers in both Bengali and English, in any tone (formal, energetic, storytelling).
Can you build a custom service?+
Of course. Tell us exactly what you need and we will send you a custom quote and timeline.
Will I get support after delivery?+
Yes. Every delivery comes with 7 days of free support and bug fixes, so everything keeps working properly.
Account
What do I need to open an account?+
You can sign up with just an email address or a phone number. There is no fee. Your account is created when you place your first order.
What if I forget my password?+
Click the “Forgotten your password?” link on the login page. We will send a reset link to your email.
Where is my order history?+
Your “My orders” dashboard keeps all your current and completed orders, invoices and delivery files in one place.
I want to delete my account+
Contact us to ask for your account to be closed or your personal data deleted. Where we are not legally required to keep records, we process the request within a reasonable time (transaction and financial records must be kept for legal reasons).